An insurance customer service representative in the state of Florida is someone who works under the direction and control of a licensed insurance agent (2-20 licensee). The CSR must be licensed and the license for a customer service representative is known as a 4-40 license.
To qualify for a 4-40 license, the applicant must be at least 18 years old, live in Florida as a resident of the state or be a resident of a state that borders Florida, such as Georgia, and qualify for the license, already either by taking the state licensing test or by taking a designation course such as the Designation of Registered Customer Service Representative, through the University of Central Florida / Florida Insurance University.
The RCSR designation exempts or excuses the license applicant from the state licensing examination. The designation course is a distance learning course that includes a series of open-book, multiple-choice exams. Upon completion of the course, the student must submit an application for license and fingerprints to the Department of Financial Services, along with the Letter of Designation from the University. After a full background check, the applicant is approved and the license is issued.
Job opportunities as a 4-40 customer service representative include sales positions at local insurance agencies as well as CSR jobs at insurance company call centers.
The typical salary for a new agent of $ 4-40 is between $ 10 and $ 15 per hour. Since the law requires that anyone who works in an insurance office who talks to clients about policies, accepts money for premium payments, or takes any information related to the insurance transaction must be licensed, there is always a demand. constant from 4 to 40 agents. .
Job postings can always be found on internet job boards and companies are willing to hire 4-40 new agents who are inexperienced. Additionally, after being licensed 4-40 for at least one year, the CSR can take a 40-hour conversion course through the University of Central Florida / Florida Insurance University, and qualify to take the 2- license exam. 20 to become a full-fledged insurance agent.
For more information on the Google Registered Customer Service Representative designation ‘UCF 4-40 License’ or contact Dr. Michael Birzon, author of this article.